All Systems Operational

About This Site

Authvia is a product and technology innovation company that wants to give you an incredibly reliable platform to rely on. We architected and engineered with resiliency, reliability and performance, but when unexpected, or planned outages happen you can see them accounted for here.

Our SLA can be found here.

lock.authvia.com ? Operational
90 days ago
100.0 % uptime
Today
developer.authvia.com Operational
90 days ago
100.0 % uptime
Today
app.authvia.net ? Operational
90 days ago
99.99 % uptime
Today
support.authvia.com Operational
90 days ago
100.0 % uptime
Today
www.authvia.com Operational
90 days ago
100.0 % uptime
Today
api.authvia.com Operational
90 days ago
99.99 % uptime
Today
address-service ? Operational
90 days ago
100.0 % uptime
Today
api-base Operational
90 days ago
100.0 % uptime
Today
authorizer Operational
90 days ago
100.0 % uptime
Today
authorization-service ? Operational
90 days ago
100.0 % uptime
Today
batch-coordinator-service Operational
90 days ago
100.0 % uptime
Today
blueprint-reporting-service Operational
90 days ago
100.0 % uptime
Today
blueprint-service ? Operational
90 days ago
100.0 % uptime
Today
business-process-service ? Operational
90 days ago
100.0 % uptime
Today
conversation-service ? Operational
90 days ago
100.0 % uptime
Today
customer-service ? Operational
90 days ago
100.0 % uptime
Today
file-hosting-service Operational
90 days ago
100.0 % uptime
Today
merchant-product-configuration-service Operational
90 days ago
100.0 % uptime
Today
message-service ? Operational
90 days ago
100.0 % uptime
Today
organization-service ? Operational
90 days ago
100.0 % uptime
Today
payment-methods-service ? Operational
90 days ago
99.98 % uptime
Today
product-oauth-service ? Operational
90 days ago
100.0 % uptime
Today
product-service Operational
90 days ago
100.0 % uptime
Today
secure-link-service ? Operational
90 days ago
100.0 % uptime
Today
template-service Operational
90 days ago
100.0 % uptime
Today
transaction-service ? Operational
90 days ago
99.93 % uptime
Today
trigger-service ? Operational
90 days ago
100.0 % uptime
Today
webhooks-service Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Zapier ? Operational
90 days ago
100.0 % uptime
Today
Salesforce Bill N Pay Operational
90 days ago
100.0 % uptime
Today
TextRequest Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Changing from lock.authvia.com to authvia.io May 1, 2025 18:00-19:00 PDT

We will be changing our links that are sent via email and SMS from lock.authvia.com to authvia.io
Posted on Apr 17, 2025 - 10:56 PDT
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Resolved - This incident has been resolved.
Apr 23, 18:04 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 16:18 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 13:21 PDT
Investigating - Merchants who use a link-mask to white label their messages are directing to the wrong website preventing access. Users affect can go to https://wallet.authvia.com
Apr 23, 11:47 PDT
Apr 22, 2025
Resolved - The provider resolved their underlying issue
Apr 22, 08:43 PDT
Update - We will continue to work with out Partner to get this gateway fully functional. But we have taken preventative measures to prevent any impact to our merchants or their customers.
Apr 18, 15:17 PDT
Investigating - Masspay Payouts are inconsistent and may not display properly.
Apr 18, 13:06 PDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.