All Systems Operational

About This Site

Authvia is a product and technology innovation company that wants to give you an incredibly reliable platform to rely on. We architected and engineered with resiliency, reliability and performance, but when unexpected, or planned outages happen you can see them accounted for here.

Our SLA can be found here.

lock.authvia.com ? Operational
90 days ago
99.94 % uptime
Today
developer.authvia.com Operational
90 days ago
100.0 % uptime
Today
app.authvia.net ? Operational
90 days ago
99.97 % uptime
Today
support.authvia.com Operational
90 days ago
100.0 % uptime
Today
www.authvia.com Operational
90 days ago
100.0 % uptime
Today
api.authvia.com Operational
90 days ago
99.94 % uptime
Today
address-service ? Operational
90 days ago
99.95 % uptime
Today
api-base Operational
90 days ago
99.95 % uptime
Today
authorizer Operational
90 days ago
99.95 % uptime
Today
authorization-service ? Operational
90 days ago
99.95 % uptime
Today
batch-coordinator-service Operational
90 days ago
99.95 % uptime
Today
blueprint-reporting-service Operational
90 days ago
99.95 % uptime
Today
blueprint-service ? Operational
90 days ago
99.95 % uptime
Today
business-process-service ? Operational
90 days ago
99.9 % uptime
Today
conversation-service ? Operational
90 days ago
99.95 % uptime
Today
customer-service ? Operational
90 days ago
99.95 % uptime
Today
file-hosting-service Operational
90 days ago
99.95 % uptime
Today
merchant-product-configuration-service Operational
90 days ago
99.95 % uptime
Today
message-service ? Operational
90 days ago
99.95 % uptime
Today
organization-service ? Operational
90 days ago
99.95 % uptime
Today
payment-methods-service ? Operational
90 days ago
99.93 % uptime
Today
product-oauth-service ? Operational
90 days ago
99.95 % uptime
Today
product-service Operational
90 days ago
99.95 % uptime
Today
secure-link-service ? Operational
90 days ago
99.95 % uptime
Today
template-service Operational
90 days ago
99.95 % uptime
Today
transaction-service ? Operational
90 days ago
99.88 % uptime
Today
trigger-service ? Operational
90 days ago
99.95 % uptime
Today
webhooks-service Operational
90 days ago
99.95 % uptime
Today
Integrations ? Operational
90 days ago
99.73 % uptime
Today
Zapier ? Operational
90 days ago
99.22 % uptime
Today
Salesforce Bill N Pay Operational
90 days ago
99.98 % uptime
Today
TextRequest Operational
90 days ago
100.0 % uptime
Today
Bitly Custom Domain Redirects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 00:30 PDT
Scheduled - We will be updating our address - consent service. Although we expect no customer impact there may be blocked SMS messages during this time.
Oct 28, 12:43 PDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - As part of our continued monitoring of the AWS incident that began earlier this morning, we have identified intermittent issues with the AWS infrastructure.
As AWS continues restoring all systems to full capacity, some intermittent errors may still occur. Our team is actively monitoring performance and working closely with AWS to ensure full resolution.

Oct 20, 03:19 PDT
Monitoring - Our service provider stated:
We continue to observe recovery across most of the affected Services. They continue to work towards full resolution and will provide updates as we have more information to share.

We were able to observe proper API function and restored functionality on our portal

Oct 20, 03:18 PDT
Identified - From our service provider: We are seeing significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests. We will continue to provide additional information

During this time, requests may continue to fail as we work toward full resolution. We recommend customers retry failed requests. While requests begin succeeding, there may be additional latency and some services will have a backlog of work to work through, which may take additional time to fully process.

Oct 20, 02:29 PDT
Investigating - We are experiencing issues with our hosted web services making API calls not function
Oct 20, 00:11 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.