All Systems Operational

About This Site

Authvia is a product and technology innovation company that wants to give you an incredibly reliable platform to rely on. We architected and engineered with resiliency, reliability and performance, but when unexpected, or planned outages happen you can see them accounted for here.

Our SLA can be found here.

lock.authvia.com ? Operational
90 days ago
99.96 % uptime
Today
developer.authvia.com Operational
90 days ago
100.0 % uptime
Today
app.authvia.net ? Operational
90 days ago
99.97 % uptime
Today
support.authvia.com Operational
90 days ago
100.0 % uptime
Today
www.authvia.com Operational
90 days ago
100.0 % uptime
Today
api.authvia.com Operational
90 days ago
99.94 % uptime
Today
address-service ? Operational
90 days ago
100.0 % uptime
Today
api-base Operational
90 days ago
100.0 % uptime
Today
authorizer Operational
90 days ago
100.0 % uptime
Today
authorization-service ? Operational
90 days ago
100.0 % uptime
Today
batch-coordinator-service Operational
90 days ago
100.0 % uptime
Today
blueprint-reporting-service Operational
90 days ago
100.0 % uptime
Today
blueprint-service ? Operational
90 days ago
100.0 % uptime
Today
business-process-service ? Operational
90 days ago
100.0 % uptime
Today
conversation-service ? Operational
90 days ago
100.0 % uptime
Today
customer-service ? Operational
90 days ago
100.0 % uptime
Today
file-hosting-service Operational
90 days ago
100.0 % uptime
Today
merchant-product-configuration-service Operational
90 days ago
100.0 % uptime
Today
message-service ? Operational
90 days ago
99.97 % uptime
Today
organization-service ? Operational
90 days ago
100.0 % uptime
Today
payment-methods-service ? Operational
90 days ago
99.53 % uptime
Today
product-oauth-service ? Operational
90 days ago
100.0 % uptime
Today
product-service Operational
90 days ago
100.0 % uptime
Today
secure-link-service ? Operational
90 days ago
100.0 % uptime
Today
template-service Operational
90 days ago
100.0 % uptime
Today
transaction-service ? Operational
90 days ago
99.54 % uptime
Today
trigger-service ? Operational
90 days ago
100.0 % uptime
Today
webhooks-service Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
99.86 % uptime
Today
Zapier ? Operational
90 days ago
99.59 % uptime
Today
Salesforce Bill N Pay Operational
90 days ago
100.0 % uptime
Today
TextRequest Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Resolved - This incident has been resolved. Some people may need to clear their cache in order for the fix to work:
https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Oct 3, 17:04 PDT
Update - We are still working on a fix for this issue.
Oct 3, 16:08 PDT
Update - We are continuing to work on a fix for this issue.
Oct 3, 15:05 PDT
Identified - Our team has identified the problem with the missing customers. This is being caused by too many customers not being able to load. We are working on a fix for this issue.
Oct 3, 13:32 PDT
Update - We are continuing to investigate this issue.
Oct 3, 11:25 PDT
Investigating - We are seeing a few instances of existing customers not populating in our beta merchant portal.
Oct 3, 08:09 PDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024
Postmortem - Read details
Oct 4, 09:08 PDT
Resolved - This incident has been resolved.
Sep 30, 13:29 PDT
Monitoring - We have released a fix that has resolved this issue. We will continue to monitor
Sep 30, 13:05 PDT
Identified - When using Line-items it is not reading the amount and defaulting to $0
Sep 30, 11:30 PDT
Investigating - We are currently investigating this issue.
Sep 30, 11:16 PDT
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:00 PDT
Scheduled - We will be updating our products service for our merchants update. Users may experience issues adding gateways or messaging services during this period.
Sep 25, 10:46 PDT