AuthVia Platform Status
All Systems Operational

About This Site

AuthVia is a product and technology innovation company that wants to give you an incredibly reliable platform to rely on. Our platform has been architected and engineered with resiliency, reliability and performance, but when unexpected, or planned outages happen you can see them accounted for here.

API (developer.authvia.com) Operational
90 days ago
99.99 % uptime
Today
Authorization Operational
90 days ago
100.0 % uptime
Today
Conversation Operational
90 days ago
99.98 % uptime
Today
Message Operational
90 days ago
100.0 % uptime
Today
Organization Operational
90 days ago
100.0 % uptime
Today
Transaction ? Operational
90 days ago
100.0 % uptime
Today
Secure Link Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
support.authvia.com Operational
90 days ago
100.0 % uptime
Today
www.authvia.com Operational
90 days ago
100.0 % uptime
Today
Message Brokers ? Operational
90 days ago
99.85 % uptime
Today
Nexmo Provider ? Operational
90 days ago
99.85 % uptime
Today
Live Chat Brokers ? Operational
90 days ago
99.98 % uptime
Today
ZipWhip Integration Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020

No incidents reported.

May 25, 2020
Resolved - This incident has been resolved.
May 25, 11:00 PDT
Update - With additional testing and validation of the system, the problem is fully resolved.
May 25, 10:38 PDT
Update - We are continuing to monitor for any further issues.
May 25, 10:21 PDT
Monitoring - The fixes have been pushed and initial testing appears positive.
May 25, 10:21 PDT
Identified - An issue was discovered that is causing customers previously saved payment options to be filtered out to aggressively, often resulting in no options. The cause has been found and fixes are in progress.
May 25, 09:35 PDT
May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Completed - The scheduled maintenance has been completed.
May 20, 21:00 PDT
Update - Other than our known outage with transactions, all other services appear to have remained operational during the update. Continuing to verify the integrity of the system to ensure there were no regressions as a result of this update.
May 20, 20:31 PDT
Verifying - Verification is currently underway for the maintenance items.
May 20, 20:30 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 20, 20:20 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 20, 19:41 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 20, 19:34 PDT
Update - Transaction issue resolved.
May 20, 19:16 PDT
Update - A breakage has been introduced into transactions, cause has been identified and a fix is in progress.
May 20, 18:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:01 PDT
Scheduled - There should be no outage associated with this update.

We are applying a series of changes to the platform to further harden the security (authorization/authentication) for users of our API's. There should be a slight performance improvement across the board for all authenticated API calls after these changes are in place.
May 18, 15:12 PDT
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.