context.reference not sending to the gateway

Incident Report for AuthVia

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2026 - 15:18 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 30, 2026 - 12:33 PDT

Investigating

We discovered an issue where context.reference is not passing through to the gateway. features.reference is unaffected.
We are investigating for a solution

Posted Sep 30, 2026 - 11:21 PDT

This incident affects: api.authvia.com (payment-methods-service).