Lock is not loading conversations

Incident Report for AuthVia

Resolved

This incident has been resolved.

Posted Jan 31, 2023 - 11:49 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2023 - 11:23 PST

Investigating

We are experiencing an issue where the lock wallet will not load from a conversation. If you sign into the wallet directly you can not load the conversation.

Posted Jan 31, 2023 - 11:21 PST

This incident affected: lock.authvia.com.