Lock is experiencing issues accepting payment methods

Incident Report for AuthVia

Resolved

This incident has been resolved.
Posted Oct 03, 2021 - 10:04 PDT

Update

We are continuing to monitor for any unexpected adverse effects.
Posted Oct 03, 2021 - 00:16 PDT

Monitoring

A fix has been implemented, tested by Quality Assurance and deployed to Production
Posted Oct 03, 2021 - 00:15 PDT

Identified

The issue has been identified and we are implementing a fix
Posted Oct 02, 2021 - 22:33 PDT

Investigating

We are currently investigating this issue.
Posted Oct 02, 2021 - 21:58 PDT
This incident affected: lock.authvia.com.