Intermittent Messaging Sending issue

Incident Report for AuthVia

Resolved

This incident has been resolved.

Posted Jan 16, 2023 - 12:35 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 16, 2023 - 12:05 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 16, 2023 - 11:39 PST

Investigating

Some customer will experience issues receiving messages and payment requests.

Posted Jan 16, 2023 - 08:54 PST

This incident affected: Integrations (Zipwhip App, TextRequest) and api.authvia.com.