Email service is not functioning properly

Incident Report for AuthVia

Resolved

This incident has been resolved.
Posted Sep 03, 2025 - 11:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2025 - 10:49 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 03, 2025 - 10:01 PDT

Investigating

Emails are not being sent to customers for their business processes
Posted Sep 03, 2025 - 09:03 PDT
This incident affected: api.authvia.com (message-service).