Session Timed out issue

Incident Report for AuthVia

Resolved

This incident has been resolved.

Posted Apr 02, 2025 - 11:52 PDT

Monitoring

We have changed a setting in our configuration.

Posted Apr 02, 2025 - 08:49 PDT

Investigating

We are seeing an issue where some customers are getting an error when they click on the link telling them session expired. The normal login process is working if they click on the button beneath this error.

Posted Apr 01, 2025 - 10:30 PDT

This incident affected: lock.authvia.com.