Adding cards is failing validation

Incident Report for AuthVia

Resolved

This incident has been resolved.
Posted Mar 03, 2023 - 12:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 03, 2023 - 12:06 PST

Identified

Our account with our 3rd party verification tool has failed and we are working to correct this error.
Posted Mar 03, 2023 - 11:41 PST

Investigating

When a customer is trying to add a card our 3rd party validator is showing as invalid for all cards
Posted Mar 02, 2023 - 15:30 PST
This incident affected: lock.authvia.com and app.authvia.net.