Adding cards is failing validation
Incident Report for AuthVia
Resolved
This incident has been resolved.
Posted Mar 03, 2023 - 12:36 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 03, 2023 - 12:06 PST
Identified
Our account with our 3rd party verification tool has failed and we are working to correct this error.
Posted Mar 03, 2023 - 11:41 PST
Investigating
When a customer is trying to add a card our 3rd party validator is showing as invalid for all cards
Posted Mar 02, 2023 - 15:30 PST
This incident affected: lock.authvia.com and app.authvia.net.